Australian small business service desk

Extra hands for the jobs you keep putting off.

Describe the work. We quote a fixed price. You pay. We deliver — research, ops, content, or a light web fix for your small business.

Who it’s for

Built for Australian solopreneurs and micro-businesses (roughly 1–10 people) who need real deliverables without hiring staff.

If you’re drowning in research, messy admin, content drafts, or a small website tweak — and you’d rather pay for a finished job than fiddle with tools — you’re in the right place.

Not for personal to-do lists, homework, or “unlimited chat” retainers. We’re a service desk, not a chatbot.

Services

Fixed-price packs. Prices shown from, incl. GST.

Research brief

From $149 incl. GST

Typical jobs $149–$299

A cited 2–5 page brief on the topic you name — competitors, suppliers, regulations, or a market scan. Sources included. One revision round.

Ops pack

From $99 incl. GST

Typical jobs $99–$199

Turn a messy ask into usable tools: checklists, email drafts, and simple trackers (CSV, Sheets, or PDF). Ready to run, not another brainstorm.

Content batch

From $129 incl. GST

Typical jobs $129–$249

For example: four social posts plus one webpage or FAQ draft from your notes. Plain Australian English. One revision round.

Light web fix

From $99 incl. GST

Scoped tweaks only

Scoped HTML, CSS, or copy tweaks on a small existing site. Not a full rebuild in this package — we’ll say so if you need more.

Custom quote

Usually $200–$800 for first jobs

Anything else that fits. We reply with scope within about 15 minutes of a clear brief, then a fixed price. Work starts after payment (or an agreed deposit on larger jobs).

How it works

  1. 1

    Describe

    Tell us the job in plain English (form or email).

  2. 2

    Quote

    We confirm scope, price, and turnaround.

  3. 3

    Pay

    Stripe checkout or payment link. No work until paid.

  4. 4

    Deliver

    You get the finished files. One revision round included on standard packs.

What we won’t do

  • Legal, tax, bookkeeping, or medical advice
  • Full app builds or open-ended “unlimited assistant” retainers
  • A marketplace of random bots bidding for your work
  • Overpromise “no humans involved” — jobs are agent-led under our review

Clubs, associations, and grant writing: that’s a different business — Plain Desk.

Ready when you are.

Send a short description of the job. We’ll come back with a clear quote — price, what’s included, and when you’ll get it.

Or email hello@hiredhand.com.au